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Eligibility For ReturnsUpdated 9 hours ago

To be Eligible for a Return: 

  • The item must be unused and in the same condition as when received. 

  • It must be in its original packaging. 


Not Eligible for Return

  • Items that are damaged, unprotected, or not returned in their original packaging. 

  • Items that have been customised or stained per your request. These items can still be returned within 30 days, less 50% of the value of the item at the time of purchase. 

  • Products sourced specifically at your request (not part of our standard range) — these are handled on a case-by-case basis. 

  • Any item not in resaleable condition (e.g. scratched, stained, or altered in any way). 

  • All ex-demo items are final sale and non-refundable. 


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