Eligibility For ReturnsUpdated 9 hours ago
To be Eligible for a Return:
The item must be unused and in the same condition as when received.
It must be in its original packaging.
Not Eligible for Return
Items that are damaged, unprotected, or not returned in their original packaging.
Items that have been customised or stained per your request. These items can still be returned within 30 days, less 50% of the value of the item at the time of purchase.
Products sourced specifically at your request (not part of our standard range) — these are handled on a case-by-case basis.
Any item not in resaleable condition (e.g. scratched, stained, or altered in any way).
All ex-demo items are final sale and non-refundable.