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General Policies & Other
Do you offer trade discounts?
Yes. We work with architects, interior designers, and other trade professionals. To apply, please complete our Contact Form and include your business details so our team can discuss trade terms with you directly.
Do you sell ex-demo or floor stock items?
Yes. From time to time, we offer ex-demo showroom pieces at heavily discounted prices, listed in the Discounted section of our website. These items are near new but sold as is, and we recommend viewing them in person or via video appointment before p
What should I do if my item arrives damaged?
Please contact us immediately via our online contact form or by replying to one of our order update emails with photos of the issue. Our team will work with you to resolve the problem and find the best solution as quickly as possible.