Orders & Availability
Is the item I want in stock?
Availability depends on the product. Some of our Australian-Made ranges are kept in stock, while others are built to order. Imported items are not made-to-order, but stock levels can vary. Where available, an estimated lead time (ETA) is shown on the
Is my unit covered under warranty?
Yes. All warranty details are listed on the individual product pages, as coverage varies between items. Warranties generally cover structural defects for a set period, and some products may also be eligible for extended protection. For added peace of
What is your returns policy?
We accept returns within 30 days of delivery, provided items are unused, in their original packaging, and accompanied by proof of purchase. Please note that Australian-Made (custom) pieces, ex-demo items, and shipping costs (both original and return)
Can I get a tax invoice for my order?
Yes. Please contact us on our online form or by replying to your order confirmation email if you require a tax invoice, and we’ll be happy to provide one.