Products & Materials
How do I care for my timber furniture?
Most of our timber products are finished with a clear lacquer from the factory. To keep your furniture looking its best:. Everyday care:Simply wipe the surface with a damp microfibre cloth to remove dust and light marks. Deep cleaning:For a more thor
Why doesn’t my timber unit look exactly like the one online or in the showroom?
Natural timbers may exhibit variances in grain, colour, and texture. Knots, filling, and butterfly joints may be visible, and timbers can move, crack, or change colour with age. These are normal characteristics of timber species and not considered fa
Can I mix different timbers, like chairs with a table?
Yes. Timbers don’t need to match exactly to look cohesive. Neutral or lighter finishes often pair well with a range of tones. If you’d like guidance, our team can suggest complementary combinations — book a showroom or video appointment to see option
How can I tell if a product is Australian-Made or imported?
All Australian-Made products are clearly labelled with the green Australian-Made triangle icon. You’ll see this icon across our website — both on product pages and alongside prices in the product listings.
Do you offer discounts on matching sets or bundles?
Yes. Many products have bundle pricing when purchased together in one transaction — for example, tables with chairs or bedroom furniture with beds. Bundle options are shown directly on relevant product pages.
Can I request customisations or bespoke designs?
We don’t create completely new designs outside of our catalogue, but many of our Australian-Made pieces can be customised. Options may include:. Adjusting dimensions (e.g. table length, table width, bed frame or headboard height, bedside table width)
Do you offer timber samples to take home?
We don’t provide timber samples, as natural variation means a small piece may not accurately represent how your furniture will look once made. Instead, we recommend visiting our showrooms if you can. For online customers, we put great care into our p