Delivery & Shipping

Where do you deliver to?

We deliver nationwide (including NT and TAS) using professional furniture movers. Delivery times and costs vary by region — see our Delivery Page for estimated timeframes based on your location.

How much is shipping to my location?

Delivery costs vary by item and location. Enter your delivery Address in the checkout to see your rates.

Do you offer assembly upon delivery?

Yes, assembly is available as an option as part of our premium delivery and setup option at the checkout. (Subject to availability based on location)

Is there a lot of packaging, and do you offer rubbish removal?

Some products arrive fully packaged, while others are delivered mostly unpackaged straight from the factory. This is aimed to reduce our carbon footprint and offer our items without big and hard to remove packaging. Where unpacking is required, we of

I live on the first floor, can my units be delivered upstairs?

Yes, our movers can deliver up or down flights of stairs. Select either In home delivery or the Premium delivery and setup option at the checkout.

Can I request delivery on a specific day?

We can note your preferred delivery dates and pass them on to the courier, but we can’t guarantee exact days, as final scheduling is arranged directly with the courier. Once your item is ready, it will need to be dispatched promptly as we can’t store

Will my items be left at the doorstep if I’m not home?

No — items won’t be left unattended. Our movers deliver into your home, and we require someone to be present to accept the delivery.

Will all my items be delivered together?

We try to deliver orders in one trip whenever possible. In some cases, items may arrive separately depending on product availability and delivery location. We’ll confirm delivery details with you once your order is placed — or you can contact us befo

How can I update my order or delivery details?

If you need to update your order or change your delivery address after placing an order, please contact us using our online contact form or by replying to your order confirmation email. The sooner you contact us the better, as changes can be harder t

Can I delay my delivery if my item is in stock?

In-stock items need to be dispatched soon after they’re allocated, as we have limited warehouse space for storage. If you’re not ready to receive your item straight away, we suggest placing your order closer to the time you’ll need it. (Made-to-order